AI at SurveyCTO

Discover principle-driven innovation that leverages AI technology to create tools that support secure, high-quality data collection.

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At SurveyCTO, improving data quality is a core value for us. That’s why we’re constantly innovating on new ways to help you collect your best data ever.

Our work with AI is no different. In collaboration with our partners at Higher Bar AI, PBC (HBAI), we strive to apply rigorous research standards to our AI innovations for superior quality data collection.

Get a preview of the SurveyCTO AI form tools to receive an AI review of your survey questions, and help with expression coding.

A History of Innovation

Long before every site had a chatbot, we were thinking about ways to utilize sophisticated methods for better data, like automated quality checks and our review and corrections workflow. We’ve been researching machine learning for years to figure out the best way to use it to identify patterns in data collection workflows so users could identify and solve problems faster.

But like everything we do at SurveyCTO, quality and security guide us, meaning we don’t create features simply to keep up with trends. Instead, we research, develop, iterate tirelessly, and release features only if we are confident that they will enhance your data collection work.

This growing suite of AI tools reflects this commitment to cutting-edge innovation that respects user and respondent privacy while empowering you like never before in your data collection work.

A chatbot assistant for above-average results: the SurveyCTO Assistant

When we designed the SurveyCTO AI Assistant with HBAI, we didn’t want just another chatbot. We wanted a tool that would add genuine value to users’ survey research and data collection work.

To get there, we engaged in rigorous research & development. Then, we custom-built the AI Assistant, trained it on SurveyCTO’s entire body of content, and began an intensive process of evaluation.

This included defining “test sets” of conversation logs, re-running select test conversations, and then comparing the AI Assistant’s responses and evaluating them against set measures of quality. We also made sure the Assistant’s output was evaluated both by real humans, and other LLMs.

The result is a chatbot that’s here to help you learn all about SurveyCTO, and up your data collection game.

Check it out by clicking the widget on the bottom right of this page to ask the SurveyCTO AI Assistant a question today.

Preview SurveyCTO AI form tools

Take your data quality to a new level with AI. By previewing this public beta version of the SurveyCTO AI form tools, you can be one of the first to use it to help build better-than-ever data collection instruments.

Navigate to the AI forms tools at the link below, and follow the on-page instructions to upload the SurveyCTO form you’re working on in Excel (.xlsx) format (i.e. form definition). Then, get help with:

  1. Expression building.
    Knowing which relevance, constraint, and calculation expressions to use in your forms can be difficult. Use our “AI expression coding” feature to ask for help in regular, natural language to create the right expressions in the right syntax.
  1. Reviewing questions.
    Get an AI review of any question you want from your uploaded form–just click the AI review button next to the question for quality-enhancing feedback on question clarity, wording suggestions, and more.

To get more nuanced outputs, you have the option to add details about your form in the “Survey Context” and “Survey locations and language” boxes.

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What's next

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There’s a lot we’re working on in our AI roadmap!

Follow our blog to stay on top of our latest innovations.

If you're interested in seeing how the AI form tools can complement your data collection project, sign up for a free trial or request a demo today!